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Welcome to HCRTelecom Services
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Communication Systems
With over 20 Years in the industry, HCR Telecom Services has had vast experience with
several different types of phone systems and has installed and serviced all of
the major brands.
Consulting
HCR Telecom Services analyzes each customer's specific needs and recommends a customized
solution designed to maximize cost effectiveness and system performance. Our
team can review your entire voice, video and data communication structure to
suggest ways to improve your profitability, productivity and customer service.
LAN/WAN
HCR Telecom Services can build you network from the ground up, or we can migrate your
network into new technologies as your company needs allow. We facilitate Data
Networking by linking computers in a LAN or WAN environment in the case of
multiple offices.
Managed Services - Data & Voice
HCR Telecom Services Program will reduce downtime by dramatically shortening the
time from failure to resolution. At HCR Telecom Services we monitor the availability of your
critical services through our Advantage system and at the first sign of trouble
immediately inform you of the issue or our technicians will
automatically begin the remediation process (Prime Support +) — you'll never
know there was a failure!
Training
Every system we install is designed with the customer in mind, and is
intrinsically easy to use. However, effective implementation and acceptance of
any new office systems require a structured, ongoing training program. Our staff
of highly trained customer service representatives works with you to develop a
training program designed to maximize the efficiency of your system and your
staff.
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